Artificial Intelligence

The human adviser in an AI mortgage market

NatWest’s decision to place home-buying guidance inside ChatGPT is a story with large implications. It...

NatWest launches mortgage guidance through ChatGPT

NatWest Group has become the first UK bank to launch an app in ChatGPT,...

AI-driven vulnerability claims ‘create new fraud risk’ for financial services

Financial services firms face a growing risk from AI-generated customer vulnerability claims being used...

Lifting and shifting to the cloud isn’t real transformation

As we gear up to spend time at the Building Societies Association Annual Conference...

AI-led conveyancing firm Farringdon to take instructions from May

Farringdon has launched as a new residential conveyancing firm, with JLL and Streets Ahead...

Stop tinkering: Why mortgage tech needs a proper overhaul

Let’s be honest. If you work in the UK mortgage market right now, you...

What building the future means for mortgages

Earlier this month I attended the Abundance 360 summit in Los Angeles, Peter Diamandis’s annual...

The FCA has made the case for holistic mortgage advice

Last Thursday, the head of the FCA stood up at the JP Morgan Pensions...

Technology’s biggest challenge is not the one you think

There is a version of the mortgage technology story that gets told at conferences...

TPFG hails record year as mortgage business hits 25,000 loans

The Property Franchise Group has put financial services firmly at the centre of a...

Brokers want live criteria as AI changes how cases are placed

Brokers are increasingly turning to technology to ensure they are working with accurate, up-to-date...

Foxtons financial services revenue climbs 10%

Foxtons increased revenue from its financial services division by 10% in 2025, supported by...

Digital ID guidance leaves mortgage firms seeking clarity

New government guidance endorsing digital identity verification services for regulated sectors has raised questions...

Altura rolls out AI social media compliance checker for advisers

Altura Mortgage Finance has launched an AI-powered social media compliance tool aimed at helping...

COMMENT

Buy-to-let has matured as a market

Buy-to-let turned 30 last week, and it's a good moment for some much-needed positivity around this market. Whatever the narrative around buy-to-let has been at...

Network recruitment called. The 1970s want their strategy back

I spend a lot of my time looking at growth. What does it cost? Is it sustainable? And are we creating value, or just...

Bank Rate holds again, but November is now firmly in focus

There may well have been a collective sigh of relief across the mortgage market when the Bank of England announced another Bank Base Rate...

Buy-to-let at 30: the mortgage that changed Britain’s housing market

John Heron helped create buy-to-let when landlords had almost nowhere to turn for finance. Thirty years later, he and Paragon Bank's Louisa Sedgwick reflect...

Harpenden’s expat move could be bigger than the numbers suggest

Harpenden Building Society’s move into expat mortgages this summer has been good news for brokers and borrowers. But I think its importance goes beyond...

Latest news

Advice firm wins first client through ChatGPT after AI visibility push

A financial advice firm secured its first client through ChatGPT within two weeks of...

Alps expands landlord insurance add-ons on Acturis

Alps has made its full range of let property insurance add-ons available through the...

Lifetime ISAs linked to £67.5bn of first-time buyer property purchases

Lifetime ISAs have helped more than 417,000 people buy their first home since the...

Landbay webinar to examine outlook for rates and UK economy

Landbay is to host an economic webinar examining the outlook for interest rates, inflation...

PROFILES