Metro Bank has joined the Council of Mortgage Lenders.

The bank says its products will reflect an ethos of customer service and fair, transparent rates. It will offer mortgages to both retail and commercial customers.

Its products will be offered direct from its first two outlets at One Southampton Row, Holborn, and the corner of Cromwell Road and Earls Court Road, South Kensington.

Metro Bank will offer customers extended opening hours and intends to focus on the quality of online and call centre services, and rapid account processing.

The CML now has 110 members and 76 associates.