VAS Panel has promoted four members of staff to key roles as the business.

Jenny Kitching (pictured, right), who joined in April 2021, has taken the role of head of facilities and will manage a team that arranges valuation inspection dates as well managing any access issues and handling post-valuation queries within the agreed SLA.

Charlie Connelly, who started at VAS Panel in September 2018, has become head of service having previously been assistant head of service. Her unit is responsible for managing the payment processes and supporting clients and their applicants in providing cleared funds ahead of formally instructing panel firms.

Meanwhile, Maria Azam (pictured, centre), who joined the business in October 2021, is now assistant head of compliance and Robyn Sculley (pictured, left), who joined in June 2022, becomes assistant head of facilities.

All four will report to Natalie Benson, operations director, who said: “It has been a remarkably busy and exciting start to 2024, and every single member of team VAS has stepped up to the challenge. Jenny, Charlie, Robyn and Maria have been exceptional, and it is right they have been rewarded for all their hard work and diligence.

“As we continue to grow we will ensure every role is filled by the right person and look to appoint from within when possible. Our exceptional service levels, commitment to accuracy and team spirit are what sets us apart in this industry, and we will continue to surpass the needs of lenders, brokers and valuers.”