Countrywide Surveying Services (CSS), a supplier of property risk management, valuations and customer surveys, has announced the appointment of Steve Rayers as performance director.

Rayers (pictured) will be working closely with Rebecca Freeman, director of field operations at CSS and its regional directors. He will also operate in collaboration with Martyn Stones, director of technical services, and the technical services team to deliver enhanced levels of support and explore future opportunities within the residential space.

He is a fully qualified chartered surveyor with over 25 years’ experience in the property industry. He began his career at Dixons Estate Agents, moving onto General Accident Property Services. This was subject to a management buy-out to become e.surv, where he spent well over a decade occupying a variety of senior positions. He joins CSS from Legal & General Surveying Services where he held the position of surveying director for the past four years.

Matthew Cumber, managing director at Countrywide Surveying Services, said: “As a business which is constantly evolving to meet the ever-shifting needs of our strategic partners and growing customer base, we need to ensure that our performance levels remain at their peak across the board and that we can identify future opportunities where possible.

“Steve’s wealth of knowledge and experience of both the industry and Core Logic will prove hugely beneficial in helping us to constantly achieve these goals and I’m sure that he will add a new dimension to our service and performance levels moving forward.”

Rayers added: “This is a hugely appealing position within a company which continues to lead the way in the surveying sector from an innovation and service delivery standpoint. I look forward to using my experience to help elevate various aspects of our ongoing performance and I can’t wait to get started in my exciting new role.”