Servicing

Supply side continues to drive the change agenda

Regulatory change is no longer something firms respond to periodically. It is now a...

Profile: Andrew Lloyd, CEO of Fignum

Andrew Lloyd is the Chief Executive Officer (CEO) of Fignum. He was appointed to...

MQube cuts Origo onboarding from weeks to days with AI

MQube has accelerated the onboarding of its Origo mortgage origination platform after launching a...

Phoebus applies agile thinking to build people-first culture

Software specialist Phoebus is applying principles more commonly associated with software development to its...

Lenders divided on whether regulatory scrutiny will ease in 2026

Lenders are split on whether regulatory scrutiny will ease in 2026, new research from...

AI adoption set to define mortgage market trajectory in 2026

The mortgage sector is expected to prioritise technology-driven efficiency and service improvements as lenders...

Pepper Advantage unveils PRISM mortgage and credit servicing platform

Pepper Advantage has formally launched PRISM, its new end-to-end credit management system that brings...

Specialist lenders face rising expectations as customers demand seamless service

Specialist lenders are being urged to raise service standards as research shows clients increasingly...

Nearly half of lenders admit servicing teams are unprepared for rising borrower pressures

Lenders’ own servicing teams are not ready to support borrowers as economic conditions worsen,...

Phoebus gains SBTi validation as it accelerates net zero strategy

Mortgage servicing software firm Phoebus has had its emissions reduction plans formally validated by...

The Monmouthshire partners with Phoebus in five-year digital transformation deal

Monmouthshire Building Society has signed a five-year agreement with Phoebus Software to provide account...

Chetwood Bank partners with Target Group for loan servicing

Target Group has been appointed by Chetwood Bank to manage the digital challenger’s loan...

Finova renews long-term technology partnership with LV=

Finova has signed a new long-term agreement with LV= to continue supporting the investment,...

Phoebus strengthens client assurance with SOC 2 Type II attestation

Phoebus Software has completed its Service Organisation Control (SOC) 2 Type II attestation, an...
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COMMENT

Opinions & blogs

Stop tinkering: Why mortgage tech needs a proper overhaul

Let’s be honest. If you work in the UK mortgage market right now, you know we’re all running pretty fast just to stand still. Between...

This is a different mortgage market and borrowers are reacting to it

It is important to be clear about what has changed in the mortgage market over the last month or so, because the latest data-specific...

The rise of larger deposits

The first-time buyer profile is changing. Increasingly, buyers are entering the market with larger deposits than at any point in recent years as many...

Is life insurance too confusing to buy?

While there are peaks and troughs depending on where we look, the UK life insurance market is typically quite flat, including mortgage-related protection. Recent data...

Why the government’s housing ambitions won’t fix the affordability crisis

With the bidding open for the government’s £39bn Social and Affordable Homes Programme - the main pillar of its long-term housing strategy - homebuying...

Latest news

Technology

Coadjute joins FCA AI testing programme as conveyancers face tougher AML regime

Coadjute has joined the Financial Conduct Authority’s AI Live Testing programme as conveyancing firms...
Appointments

Morrow hire to lead intermediary growth strategy

Morrow has appointed Amit Gupta as financial services director as it looks to expand...
Homebuying

Russell Quirk calls out broken transaction system

UK mortgage and property professionals have been urged to rethink the homebuying process after Russell...
Technology

Newcastle updates broker portal for faster product transfers

Newcastle for Intermediaries has upgraded its broker portal to make product transfers quicker and...

PROFILES