Target Group has been appointed by Chetwood Bank to manage the digital challenger’s loan portfolio, providing full end-to-end loan account management services.
The agreement marks a notable partnership between the UK-based lender and Target, which is part of Tech Mahindra, as both firms continue to strengthen their presence in the technology-driven financial services sector.
Melanie Spencer, growth director at Target Group, said the deal represented a major milestone for the company. She said: “We’re thrilled to announce our new strategic partnership with Chetwood Bank.
“This collaboration marks a significant milestone in Target Group’s growth journey and reflects our shared commitment to delivering innovative, tech-enabled solutions that meet the evolving needs of customers.”
She added that partnership was central to Target’s strategy. “Working alongside Chetwood Bank offers us a chance to combine our strengths. Together, we can unlock new opportunities, enhance service offerings, and deliver exceptional outcomes across the financial services landscape.”
Spencer said the appointment underlined Target’s recent growth and highlighted the calibre of its team. “We’re proud to be chosen as a trusted partner and excited about the value this relationship will bring to both organisations and to the customers we serve.”
Julian Hynd, chief operating officer at Chetwood Bank, said the collaboration would further enhance service for the bank’s loan customers. “We’re pleased to have partnered with Target Group to support our loan customers. The speed and quality of the implementation – going live in under 100 days — has been impressive.
“Target’s expertise in loan servicing and customer experience made them a natural fit for this project, and we’re confident our customers are in good hands.”
