Mortgage Vision events to look at digital customer journeys

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The 2017 Mortgage Vision events, organised and hosted by Mortgage Brain, will be providing information on how advisers can create their own digital customer experience using the technology available as well as the impact of GDPR.

Two new locations – including a visit to Northern Ireland – form part of this year’s series of events, which take place later this month and run throughout October and November.

AMI (The Association of Mortgage Intermediaries) and Nationwide and The Mortgage Works will also be in attendance, sitting alongside Mortgage Brain as headline speakers.

Discussions around the changes required due to the forthcoming Senior Managers and Certification Regime, plus the importance of cyber security and the impact of the new General Data Protection Regulation (GDPR) will also take place.

Mark Lofthouse, CEO of Mortgage Brain, said: “With ongoing discussions and commentary in the industry about the influence of the digital age and the customer journey, we’re using this year’s events as a platform to look closely at how single or multi-adviser firms can, with limited effort, create their own digital customer journey using technology already available to them.

“The current appetite for digital advice solutions coupled with further changes to regulation and compliance on the horizon, the Mortgage Vison events offer advisers a perfect opportunity to keep abreast and find support and solutions to current and future challenges, and learn from senior figures in the industry.”

The 10 nationwide events will also feature exclusive round table discussions from industry organisations including Coventry for Intermediaries, ConveyancingBrain, Fluent Money for Advisers, OneSavings Bank, Mortgage Brain, Nationwide and The Mortgage Works, Royal London, Santander for Intermediaries and Skipton Intermediaries.

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