HLPartnership (HLP) has announced the appointment of Adam Smith as its new operations director.

Smith ([pictured) joins from international insurance, risk management and consulting services company, Gallagher where he was operations director within its UK retail arm.

He spent 10 years at Northern Rock running BDM teams working with intermediaries as well as two years at Legal & General as head of intermediary accounts, before spending over seven years at Police Mutual, where he initially led their whole of market mortgage & protection advice service before becoming head of group operations.

Christopher Tanner, HLP’s CEO, said: “We are delighted to welcome Adam to the senior management team at HLP. He fills the role of operations director, a new position in the business. HLP is growing and Adam’s appointment will bring greater focus to our growth strategy along with the ability to coordinate separate departments’ efforts to better meet the needs of the business.

“Adam’s comprehensive experience of both sides of our industry uniquely positions him to add tremendous value to our team. Adam’s expertise will undoubtedly help us enhance our operational efficiencies and support the delivery of HLPartnership’s new integrated technology platform.

Smith added: “I am confident that my experience will be of great value to HLP and looking forward to working with my new colleagues to help HLP grow and flourish.

“Having worked extensively either side of the industry, I have a deep appreciation for the importance of strong relationships, a winning proposition and working collaboratively to deliver efficient and effective operations that power growth. I am proud to be able to play a pivotal role in the network’s continued success.”