e4 Strategic has launched a digital workflow platform designed to improve communication between lenders and conveyancers during the post-offer stage of property transactions.
VERSA Convey has been developed following consultation with lenders and conveyancing firms, with the aim of reducing duplication, improving case visibility and resolving issues before they delay completion.
The launch comes as the property industry faces growing pressure to improve the speed and transparency of homebuying, with government reforms placing greater emphasis on digital processes and better sharing of property information.
e4 Strategic said the platform creates a single digital environment through which lenders and conveyancers can manage interactions after a mortgage offer has been issued.
It includes real-time case management, structured digital query handling with audit trails, electronic Certificate of Title processing and validation, centralised document management and workflow approvals.
The system can also manage unregistered charge registrations and provide lenders with transaction-level data and operational analysis.
VERSA Convey integrates with VERSA Assure, e4 Strategic’s existing conveyancer panel management platform. The company said the combined system will allow lenders to oversee panel governance alongside individual transactions, giving risk and operations teams greater visibility of potential delays.
Simon Slater, chief executive of e4 Strategic, said: “The mortgage industry has invested heavily in improving the journey to mortgage offer, but the period between offer and completion has not evolved at the same pace.
“It remains one of the few parts of the transaction where multiple organisations are still trying to progress cases through disconnected systems, manual administration and email chains.
“The Government’s reforms rightly focus on making homebuying quicker, more transparent and more digitally enabled. However, achieving those ambitions is about far more than introducing new technology or new regulation.
“It requires the industry to rethink how information is shared, how decisions are managed and how different organisations work together throughout the transaction.
“If we’re serious about delivering the next step change in homebuying, there will inevitably be occasions where organisations that have traditionally operated independently might need to collaborate more closely.
“That may not always be commercially straightforward, but creating an improved consumer experience will depend on building a more joined-up process across the industry.
“VERSA Convey has been developed with that objective in mind and so rather than adding yet another technology platform into the process, it creates a structured workflow that brings lenders and conveyancers together around the same transaction, giving both lenders and conveyancing firms greater operational insight while helping cases progress more efficiently through to completion.”
