Dudley Building Society has reported record gross mortgage lending of £130.9 million in its latest annual results.
The society said lending rose from £124.3 million in the year to 31 March 2026, reaching the highest level in its history.
Mortgage balances increased to £558.0 million, representing growth of 28% over the past three years.
The Dudley also reported an intermediary Net Promoter Score of 42.0, up from 30.0 the previous year, which it said represented a 40% improvement in broker advocacy.
The mutual said the figures followed continued investment in its intermediary channel, including the phased roll-out earlier this year of a new broker portal designed to improve decision-making, consistency and the application process.
Savings balances also rose during the year, increasing to a record £591.5 million from £554.0 million in 2024/25.
James Paterson (pictured), chief executive officer at Dudley Building Society, said: “Over the past year we have continued to invest in the people, technology and processes that support our long-term growth ambitions.
“Record mortgage lending, growing mortgage balances and continued improvements in broker engagement demonstrate the progress that has been made across the business.
“Intermediaries play a vital role in helping borrowers access the right lending solutions, particularly where cases may be more complex, and we remain committed to providing the service, expertise and support that brokers value.
“With a strong platform in place and further investment planned, we are well positioned to continue supporting brokers and their clients in the years ahead.”
Rob Oliver, distribution director at Dudley Building Society, added: “Record lending is an important milestone for the Society, but it is also a reflection of the trust brokers continue to place in us and the relationships we have built across the intermediary market.
“The market remains challenging for many borrowers, particularly those whose circumstances require a more considered approach. Throughout that period, brokers have continued to look for lenders that can combine common sense underwriting with accessibility and consistency, and we believe that has contributed to the growth we have seen.
“We have also continued to invest in the intermediary experience. The launch of our new intermediary portal marks an important step forward in making it easier for brokers to do business with us, while maintaining the direct access to experienced decision-makers that remains a key part of our proposition.”
