In the mortgage market, we have lots of different ways of describing customers depending on where they are in their lives. We talk about first-time buyers, mainstream borrowers, complex income and later-life customers, but we can sometimes forget that these are not necessarily different...

Mortgage Advice Bureau has confirmed Jo Stent will become group chief financial officer and join its board from 1 October. Stent's appointment follows her arrival at MAB as group chief financial officer designate on 6 July, since when she has been working alongside outgoing finance...