Vizolution has announced the appointment of Scanes Bentley as non-executive chairman.

Bentley (pictured) has over 30 years experience in the global contact centre BPO and management consulting industries.  

He was a managing director at Accenture UK & Ireland for the past 12 years where at various points during this time he headed up the communications, media and technology consulting practice, ran the financial services (banking and insurance) practice and the service transformation business in Accenture EALA. 

Prior to joining Accenture Bentley was a founding director of the Merchants Group, where he grew the business to a $100m European contact centre outsourcing and consulting firm which was successfully sold to Dimension Data in the late 1990s.

Bill Safran, CEO of Vizolution, said: “Scanes is a highly respected business leader with a strong background in the financial services, communications, technology and utilities sectors. He has an extensive network of senior C-level executives within the UK’s top 100 companies, the ‘Big 4’ Consultancies, major VC companies and the UK and global outsourcing market. 

“In addition, he has worked successfully in both fast growth entrepreneurial SMEs and large corporate environments and will offer an invaluable level of strategic knowledge as we further grow the company. We are thrilled to have Scanes join us as at this very exciting time for the company as we look to expand into new markets and his strategic and entrepreneurial talents will be invaluable.”

Bentley added: “I have been following the growth of Vizolution for some time now and I’m hugely impressed at the inroads they have made with three of the top five UK lenders and two of the top five UK insurers already using vScreen.

“There is no doubt that vScreen is a proven solution that delivers immediate and tangible benefits both in terms of sales conversions and customer engagement. I’m very much looking forward to working with Bill and the team.”