United Trust Bank (UTB) Mortgages for Intermediaries has appointed Rachel Shackleton to the role of business development manager with immediate effect.

Shackleton (pictured) joined UTB’s marketing team in 2018 and subsequently moved into the Bank’s mortgage division in 2020 as an assistant underwriter and more recently as a broker relationship manager.

In her new role as business development manager, she will be working closely with key account manager Stewart Green supporting the Bank’s mortgage club and network distribution partners across the South of England.

Jodie Roy, who recently joined UTB from Metropolis Surveyors where she was operations manager, has taken over Shackleton’s previous role of key account relationship manager.

Caroline Mirakian, sales and marketing director – mortgages, said: “I am delighted to announce Rachel’s promotion to business development manager. Rachel’s appointment underlines the importance we place on our distribution partners, our aspirations to maintain our strong growth and that we love to promote great people from within.

“We have all been hugely impressed by Rachel’s desire to succeed, her natural ability to form and maintain great relationships and her unique talent to create memorable experiences for intermediaries during her time on the mortgage broker helpdesk and as an underwriter. Rachel’s wealth of experience will certainly complement our growing field team and I know that she will continue to go above and beyond to help more of our intermediary partners help even more customers.”

Shackleton added: “I love working in UTB’s Mortgage division and I am very excited about my new role in the field sales team. I am fortunate to have made some fantastic relationships over the last two years and I am looking forward to supporting even more broker partners and contributing to their success as well as the Bank’s.”