TMA unveils free CRM solution

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TMA has launched Toolbox Lite, a free version of the Club’s customer relationship management (CRM) system, Toolbox.

It comes with a built-in, exclusive General Insurance (GI) quote and apply engine.

The Club says that Toolbox Lite will allow advisers to select, compare premiums and product features, and apply for cover with TMA’s five insurers – all within 15 minutes.

As part of Toolbox Lite, TMA claims its members will also be able to:

  • Start their customer’s insurance policy with immediate effect
  • View all their compliance documentation in one place
  • Automatically save and store all paperwork online
  • Future-proof their business by securing a renewal income stream

Lisa Martin, development director at TMA, said: “Ensuring DA firms are well-equipped to support their customers’ needs during this time is our top priority, and this was the key driver behind the decision to launch Toolbox Lite.

“Over the coming weeks and months, it will become even more important for advisers to get in touch with customers to ensure their policy fits their current needs. This is particularly vital for those clients who may not have the necessary cover in place.

“With Toolbox Lite, the administrative burden will be completely lifted for brokers. DA firms will be able to access accurate and up-to-date information on the Club’s GI panel and produce quotes for clients quickly – features which will be particularly appealing to intermediaries at this challenging time.

“The platform will be crucial in ensuring the sustainability and profitability of DA firms not just now, but in the future, and we are confident that Toolbox Lite will be met with great reception by our brokers.”

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