The Monmouthshire gives more than £10k to flood-hit local community

Published on

Monmouthshire Building Society has donated more than £10,000 to residents, sports clubs and businesses affected by the flooding that hit Monmouth in November 2025.

The mutual said the funding went to people and organisations across the town after flash flooding caused widespread damage, including to its own Monmouth branch.

The branch was forced to close after being hit by floodwater during Storm Claudia and reopened in March after four months of clean-up work and renovations.

Monmouthshire Building Society said the scale of the damage seen across the town prompted it to direct support from its charitable foundation to the local response, alongside staff volunteering hours to help with the clean-up.

Donations ranging from £200 to nearly £1,000 were made to Monmouth Town football, bowls, rugby and tennis clubs, high street businesses whose premises were damaged, and private residents who lost ground floor furniture in the flooding on 15 November 2025.

The money was used to cover damaged sports equipment, sanitisation, replacement furniture and shop stock, white goods for restaurants and wider renovation costs.

Dawn Gunter, chief operating officer at Monmouthshire Building Society, said: “Seeing the devastation that Storm Claudia wreaked on Monmouth was truly devastating. Our branch was under three-foot of water, and we deployed quickly to try and limit the damage to the premises, but also the knock-on effect for our customers.

“But it was the community that really bore the brunt of the flooding. Seeing people’s livelihoods, homes and much-loved sporting grounds wrecked by the flooding was awful and we knew that we had to do something.

“These financial donations are a way of us helping this community when it really needed it, and it’s been amazing to see how the community has worked together to support one another to get back on their feet. We were proud to play even a small part in that.”

Gunter said branch staff also set up a pop-up service in the local library while the Monmouth premises remained shut, in order to maintain face-to-face support for customers.

She said: “Our branch staff were amazing in supporting customers during this time, setting up a pop-up service in the local library so customers who needed us had a place to visit.

“Community is key to us at Monmouthshire Building Society and so we were pleased to do whatever we could to help at this time of crisis.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

TAB promotes Bonner to chief risk officer

Specialist lender TAB has appointed Jack Bonner as chief risk officer as it continues...

Skipton BS lowers residential rates

Skipton Building Society is reducing rates across parts of its residential mortgage range from...

AMI refreshes brand to reflect advice, mortgages and insurance focus

The Association of Mortgage Intermediaries has launched a brand refresh intended to reflect its...

IMLA guide explains why fixed mortgage rates can rise before Bank Rate moves

IMLA has published a report and five-minute guide to help advisers explain how swap...

Precise cuts residential mortgage rates by up to 35bps

Precise has reduced rates across its residential mortgage range by up to 35bps. The specialist...

Latest publication

Other news

TAB promotes Bonner to chief risk officer

Specialist lender TAB has appointed Jack Bonner as chief risk officer as it continues...

Skipton BS lowers residential rates

Skipton Building Society is reducing rates across parts of its residential mortgage range from...

AMI refreshes brand to reflect advice, mortgages and insurance focus

The Association of Mortgage Intermediaries has launched a brand refresh intended to reflect its...