The Marsden Building Society have published an intermediary overview of its Family Step mortgage range and a customer version that intermediaries can share with their clients.

The Family Step guide provides mortgage intermediaries with an overview of the market demand, key product criteria to keep in mind as well as an overview of the process for the borrower and the family step supporter.

Family Step offers a mortgage solution up to 100% LTV with no need for borrowers to have a deposit and access to rates lower than the usual 90-95% LTV products.

Heather Crinion (pictured), general manager (operations) at the Marsden, said: “We’ve developed the Family Step guide to provide brokers with a single point of information for products, criteria alongside Frequently Asked Questions for the borrower and the Family Step supporter.

“With there being a borrower and family member involved we also designed a version that intermediaries can use with their clients to answer any questions that they may have on the process, what’s required and what to expect.

We offer a range of lending solutions and build toolkits to support each of the product areas which sit on our website pulling together the product portfolios, criteria search functionality as well as helpful guides such as this one.

“We know it’s important to support intermediaries with all the information they need to provide quality advice to their clients.”