Swansea Building Society is celebrating a significant moment in its history as Julie Keane, its longest-serving current employee, marks 35 years of dedicated service.

Keane (pictured, left) joined the Society in 1990, when it operated from a single office with just 15 employees. Over the past three and a half decades, she has become a familiar and trusted face to members, playing a key role in delivering the Society’s personal service.

Starting as chief cashier, Keane transitioned to her current role as cashier after having children, balancing her professional responsibilities with family life.

She recalls the Society’s early days at the Cradock Street head office: “Back then, we had no branches and only one computer in the savings department, which we had to queue to use if the counter was busy,” she said.

Since then, Keane has witnessed the Society’s transformation, including the expansion of its branch network at a time when many financial institutions are reducing their high street presence.

“It’s wonderful to be part of an organisation that is growing rather than shrinking – opening and not closing branches. Swansea Building Society’s commitment to personal service and community banking is something I’m proud to be associated with,” she added.

Keane describes the Society as her “work family” and credits its supportive culture with helping her through many major life events.

“During my time here, I’ve gotten married, had two children, and sadly lost both my parents. Through it all, the Society has been there for me, providing not just a job, but a place where I feel valued and supported.”

She also paid tribute to former colleagues Neil Rosser and Adrian Hawes, whom she described as “pillars of the Society” and role models for her own work ethic.

Keane attributes much of the Society’s recent growth and success to chief executive Alun Williams and his leadership team.

“The growth and success of Swansea Building Society are largely due to Alun and the fantastic team behind him. Their vision and dedication have transformed the Society into what it is today.”

Williams (pictured, right), chief executive of Swansea Building Society, praised Keane’s long-standing commitment:

“Julie’s dedication and commitment to the Society over the past 35 years have been truly outstanding. She has been a key part of our journey, providing exceptional service to our members and embracing the changes that have come with our growth.

“We are incredibly grateful for her loyalty and hard work, and we congratulate her on this remarkable milestone.”