SortRefer: broker choice improved by user feedback

Published on

SortRefer

Online conveyancing portal SortRefer has launched the next upgrade of its service to mortgage brokers.

Every broker who uses the service will now be asked to provide a review of their experience with SortRefer’s conveyancing suppliers to help fellow users decide on the best conveyancer for their clients.

The reviews will provide brokers with a way of choosing the best conveyancing supplier thanks to the feedback. Brokers will be asked to write a short ‘warts and all’ review which will then be used to create a rating for each of the conveyancing partners.

Kevin Tunnicliffe, SortRefer’s managing director, said: “We already offer the most advanced online conveyancing resource in the market and while we set the highest standards for our conveyancing partners, we felt that it was important to be totally transparent about our users’ experiences.

“The reason we set up SortRefer was because as mortgage brokers at the time, we were constantly let down by the conveyancing part of the process. We want our users to be able to see just how good our conveyancing suppliers are and make sure that brokers have access to real feedback.

“So we are urging every broker who uses the SortRefer portal to take a few minutes and give us their feedback. We believe that if brokers are offering a world class mortgage service, it is not unreasonable to expect a world class conveyancing service and that is what SortRefer is all about.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Overseas funds used by almost one in 10 home buyers

Almost one in 10 home buyers use money originating overseas to fund all or...

Two-thirds of landlords’ HMOs achieve EPC ratings of A to C

Two-thirds of houses in multiple occupation owned by landlords surveyed by Paragon Bank have...

HMRC nets £104m from landlord tax disclosures

HM Revenue & Customs recovered £104 million from voluntary landlord tax disclosures in 2025/26...

Bruton Knowles strengthens Midlands valuation team with senior appointment

Bruton Knowles has appointed Jimmy James as an associate in its national valuation team,...

Mortgage rule review could widen options for non-traditional borrowers

Lenders could use greater flexibility in affordability assessments to develop mortgages for customers whose...

Latest publication

Other news

Overseas funds used by almost one in 10 home buyers

Almost one in 10 home buyers use money originating overseas to fund all or...

Two-thirds of landlords’ HMOs achieve EPC ratings of A to C

Two-thirds of houses in multiple occupation owned by landlords surveyed by Paragon Bank have...

HMRC nets £104m from landlord tax disclosures

HM Revenue & Customs recovered £104 million from voluntary landlord tax disclosures in 2025/26...