Servicing

MQube cuts Origo onboarding from weeks to days with AI

MQube has accelerated the onboarding of its Origo mortgage origination platform after launching a...

Phoebus applies agile thinking to build people-first culture

Software specialist Phoebus is applying principles more commonly associated with software development to its...

Lenders divided on whether regulatory scrutiny will ease in 2026

Lenders are split on whether regulatory scrutiny will ease in 2026, new research from...

AI adoption set to define mortgage market trajectory in 2026

The mortgage sector is expected to prioritise technology-driven efficiency and service improvements as lenders...

Pepper Advantage unveils PRISM mortgage and credit servicing platform

Pepper Advantage has formally launched PRISM, its new end-to-end credit management system that brings...

Specialist lenders face rising expectations as customers demand seamless service

Specialist lenders are being urged to raise service standards as research shows clients increasingly...

Nearly half of lenders admit servicing teams are unprepared for rising borrower pressures

Lenders’ own servicing teams are not ready to support borrowers as economic conditions worsen,...

Phoebus gains SBTi validation as it accelerates net zero strategy

Mortgage servicing software firm Phoebus has had its emissions reduction plans formally validated by...

The Monmouthshire partners with Phoebus in five-year digital transformation deal

Monmouthshire Building Society has signed a five-year agreement with Phoebus Software to provide account...

Chetwood Bank partners with Target Group for loan servicing

Target Group has been appointed by Chetwood Bank to manage the digital challenger’s loan...

Finova renews long-term technology partnership with LV=

Finova has signed a new long-term agreement with LV= to continue supporting the investment,...

Phoebus strengthens client assurance with SOC 2 Type II attestation

Phoebus Software has completed its Service Organisation Control (SOC) 2 Type II attestation, an...

S&P Global upgrades Mount Street’s mortgage servicing unit to “Strong”

Mount Street Group has received a significant boost after S&P Global Ratings upgraded its...

Finding efficiency will keep branches as the beating heart of mutual sector

Whether you speak to customers or building societies, they will tell you just how...

COMMENT

Working up those income streams

Some might say the UK labour market has lost some of its confidence. Unemployment is rising, job moves have slowed, and many employers are...

Ignore the Gen Z worker stereotypes – the future is bright

The office fridge. Full of 12 types of milk, none derived from cows, and four on the work top, at room temperature. As for...

Reframe Cancer 2026 trends: prevention to take centre stage

This year is already shaping up to be one when prevention is taking centre stage. The Government recently announced the expansion of its WorkWell...

The mortgage protection gap advisers can’t ignore

The Financial Conduct Authority’s (FCA) consumer research findings published late last year, offered an insight into what the protection industry can expect from the...

Cashback, remortgages and adviser opportunity in 2026

A recent flood of mortgage products into the market offering cashback prove it has moved from the margins of the remortgage market to the...

Latest news

The Coventry cuts selected intermediary residential fixed rates

Coventry for intermediaries has reduced a number of residential fixed-rate products for new and...

Mortgage Advice Bureau completes acquisition of Dashly

Mortgage Advice Bureau (MAB) has completed the acquisition of technology and data company Dashly,...

The Buckinghamshire lowers rates across key ranges

Buckinghamshire Building Society has cut rates across a wide spread of residential and buy-to-let...

FCA finds protection market delivering good outcomes, says TPFG

The Property Franchise Group PLC (TPFG) has responded to the publication of the Financial...

PROFILES