Regulation

TSB fined £10.9m over treatment of customers in arrears

The Financial Conduct Authority (FCA) has fined TSB Bank £10,910,500 for failing to ensure...

Landlords concerned about Section 21 abolition plans

75% of landlords are very concerned about plans to abolish Section 21 ‘no fault’...

Starling Bank fined £29m for systems and controls failings

The Financial Conduct Authority (FCA) has fined Starling Bank Limited £28,959,426 for financial crime...

Compliance consultancy joins Equity Release Council

Financial services consultancy and operations specialist, Square 4, has become the latest member of...

MorganAsh adds new customer portal

MorganAsh has launched a new customer portal called It’s Who I Am, designed to...

Insurers still unable to demonstrate fair value or good outcomes

The Financial Conduct Authority (FCA) has warned insurers and brokers that while they have...

Just Mortgages introduces ‘coffee with compliance’ podcast series

Just Mortgages has launched its new podcast series, 'Coffee with Compliance', to provide an...

Unauthorised mortgage broker and associates ordered to pay £4m

The Financial Conduct Authority (FCA) has secured an order of £4 million against an...

Unauthorised Peckham mortgage broker charged with fraud

Peterson Okoh of Peckham, London SE15, has appeared in Westminster magistrates court for allegedly...

Advise Wise integrates with Canada Life via API

Advise Wise has announced the introduction of its latest API integration with Canada Life. The...

MARS expanded to include customer vulnerability data for households

MorganAsh has added a new enhancement to the MorganAsh Resilience System (MARS) to now...

Preparing for an EPC policy reversal

The new Labour government has begun outlining its commitment to improving the energy efficiency...

Recruiting the FCA way

For advisers looking to expand their business, choosing the right people to join the...

Paradigm Consulting launches new SDR e-book

Paradigm Consulting has announced the launch of a new e-book focused on the new...

Latest POLL

COMMENT

Credit search vs credit scoring

The terms credit score and credit check are often used interchangeably by consumers, many of whom assume they mean the same thing. Yet understanding...

It’s not just about work/life balance

Firstly, it was good to get feedback on last month’s blog on technology from several people, and to see a spin-off follow-up blog from...

The value of building societies: 250 years of mutual success

A key anniversary reflects how far the building society movement has come — and how individual societies like Hinckley & Rugby continue to deliver At...

2025: The year of CX

In financial services, customer experience (CX) is no longer a secondary concern – it’s the key to sustainable growth and client retention. With the...

Caffeine & Cortisol: Are your daily habits fuelling stress & fatigue?

For many professionals in your industry, caffeine is a daily ritual. Whether it's a morning coffee, an afternoon pick-me-up, or a late-night boost to...

Latest news

Account executive joins Howden’s south Wales team

Howden has appointed Sian England as account executive. England has been working in the corporate...

Connells Group reports solid financial performance for 2024

Connells Group has reported profits before tax exceeding £60 million for 2024, marking a...

FCA updates on enforcement transparency

The Financial Conduct Authority (FCA) has provided an update on its enforcement transparency proposals,...

The Cumberland partners with Uinsure

The Cumberland has teamed up with Uinsure and will now use the fintech to...