Fleet Mortgages has launched a new website which includes a range of new features and content information.

The buy-to-let specialist lender’s new site is designed to provide a better user experience, easier access to specific information from the home page, and also includes a new live chat facility allowing advisers to converse with Fleet staff online thus saving them time on the phone.

Other new features on the site include:

• Find my BDM function – advisers can quickly search for details of both their local field and telephone BDMs.
• Fleet TV – a range of informative videos from Fleet that provide up-to-date details of the buy-to-let market, Fleet’s proposition and product range and services BDMs can access.
• Service and turnaround statistics – up-to-date information on the current state of play for submitted documents, DIPs and valuations will be available from the home page.
• Affordability calculator – provides full information on the amount available to borrow for both individual and limited company borrowers, and includes those purchasing/re-mortgaging a HMO property.

Website users will be able to access all Fleet’s product details across is three core ranges – individual, limited company and HMO/MUB – from the home page, plus it provides full details on all literature, events and news.

Advisers will still be able to submit a case directly onto Fleet’s mortgage origination system via the website.

Steve Cox, distribution director of Fleet Mortgages, said: “We are very pleased to be launching our revamped website to the market today and hope advisers find the redesign and the new additions to the site beneficial. As always, our aim is to make it as simple as possible for advisers to conduct business with us.

“Our new live chat facility will give brokers a new option of how to contact us and get the information they need efficiently. The website comes complete with further additions in order to provide the information that advisers want to see, and tools like our affordability calculator should also allow them to progress advice with their clients in double-quick time.

“Fleet is actively looking for feedback on the new site, and we hope that advisers will contact us so that we can continue to develop it and the information it provides.”