Mortgage Magic has upgraded its mobile app with enhanced features including electronic ID (E-ID) verification, secure document upload and case tracking.

The mobile app is available to clients of brokers who subscribe to the Mortgage Magic platform. Clients can complete their own fact find, track each step of their mortgage journey and initiate support chats at any time. Brokers are also able to conduct all compliance activities remotely with ID verification systems.

The latest enhancements have upgraded features across the app, increasing speed and ensuring the highest levels of security are maintained throughout.

Mortgage Magic provides brokers with a comprehensive solution for running their business, covering all areas of the mortgage advice process, from sourcing, conveyancing, general insurance to protection and much more. The cloud-based platform features a built-in CRM system, E-ID verification, direct messaging and secure UK-based document storage that complies with GDPR.

It also allows company owners to manage and monitor business activities, provides qualified business leads and has portals for company administrators, advisers, introducers and clients.

Tanjir Sugar, director at Mortgage Magic, said: “Mortgage Magic was born when a group of IFAs and mortgage advisers teamed up with technology experts to conceive an intelligent mortgage platform for the industry. We identified that there wasn’t a single system in the market that truly catered for mortgage brokers, networks and distributors. So, we decided to do something about it. We have combined our expertise to create a platform that seamlessly integrates every part of a mortgage business into one place via cutting edge technology.

“The result is a platform that provides clients with a seamless and enjoyable experience and empowers brokers to scale their business. With Mortgage Magic brokers can spend less time grappling with complicated software or performing arduous admin, and more time doing what they do best – advising their clients.”