Liverpool Mortgages has joined the Mortgage Industry Mental Health Charter (MIMHC), becoming the latest firm to sign the sector-wide pledge aimed at promoting wellbeing and open dialogue around mental health.
The independent brokerage joins Skipton Building Society and Dudley Building Society as the newest signatories to the initiative, which has grown to include more than 250 firms representing over 20,000 individuals across the UK mortgage industry.
Established to foster a culture of openness and mutual support, the Charter has drawn increasing backing from lenders, brokerages and distributors. The growing momentum reflects a broader recognition of the mental health challenges facing advisers and staff working in a high-pressure environment shaped by economic volatility and evolving regulation.
Thomas Wright, director at Liverpool Mortgages, said the decision to sign the Charter was straightforward. “We’re seeing increased pressure on advisers, from case complexity to market uncertainty. It’s essential that brokers know they’re not alone — and that collaborative support is available.
“The Charter creates the space for these conversations and connections to happen,” he said.
The importance of industry-wide dialogue was also underlined by Rob Oliver, distribution director at Dudley Building Society. “Mental health and wellbeing are fundamental to a thriving mortgage industry. By sharing best practices and encouraging regular conversations about wellbeing, we help build resilience and understanding across all parts of the distribution chain,” he said.
The Charter has received strong support from established players and smaller firms alike. Jason Berry, co-founder of MIMHC and director at Crystal Specialist Finance, welcomed the latest additions.
“It’s fantastic to welcome Liverpool Mortgages, Skipton and Dudley to the Charter. Crucially we are seeing a growing number of adviser firms join respected and established organisations,” he said.
“Their commitment reinforces what we’re building — a genuine community where all types of businesses across our brilliant mortgage sector come together to support the mental health of others.”
The announcement comes as MIMHC gears up for a series of events leading into World Mental Health Day in October. Among them is an inaugural alcohol-free industry lunch designed to celebrate progress and maintain focus on wellbeing across the profession.
