Fleet Mortgages has joined LMS Panel Link in a move intended to improve lender-law firm connectivity and streamline parts of the conveyancing process.

The intermediary-only buy-to-let lender will use LMS Secure Link, electronic certificate of title and Charge Registration services.

Panel Link connects lenders with law firms that meet LMS’s quality, security and compliance criteria. LMS said the system provides due diligence for lenders and supports the safe transmission of data.

Fleet Mortgages, which was established in 2014 and acquired by Starling Bank in 2021, lends to landlords and limited companies across England and Wales.

Through Secure Link, Fleet Mortgages will be able to manage post-offer queries through a secure portal. Lender-approved FAQs will also give law firms immediate answers to post-offer questions.

The Secure Link service also includes a Redemption Statement function, allowing law firms to request the document without additional back-and-forth communication.

Fleet Mortgages will also use LMS eCOT, which is designed to reduce fraud risk and cut the number of incorrect certificate of title submissions. The digital certificate of title document is pre-populated and account details are validated through LMS’s system.

The lender will also use LMS Charge Registration, which is intended to streamline part of the conveyancing process while keeping the lender updated on pending charge registrations.

Mark Elliott, chief legal and compliance officer at Fleet Mortgages, said: “At Fleet Mortgages, we’re committed to helping our intermediary partners and customers achieve successful outcomes. Everything starts with a good conversation, building strong relationships with brokers to secure finance for landlords and limited companies.

“With the increased efficiency and connectivity that LMS provides, through eCOT, Secure Link, and the other services on offer, we’ll be able to focus on what we do best. We greatly value this relationship with LMS and look forward to working together.”

Suzanne O’Connor (pictured), chief relationship officer at LMS, added: “Fleet Mortgages is a specialist lender that truly cares about its partners and offering the best solutions to its customers and intermediaries, so LMS is delighted with this collaboration.

“We’re proud to support our new partner, providing services that enhance due diligence and, therefore, security and efficiency, so that Fleet Mortgages can continue to deliver the best customer service. We look forward to working together.”