Blogs

2025: The year of CX

In financial services, customer experience (CX) is no longer a secondary concern – it’s...

Putting a spin on choosing the right CRM for your business

A recent Mortgage Soup column by Martin Reynolds, CEO of SimplyBiz Mortgages, drew an...

Rethinking the stamp duty cycle: can we break free from the boom-and-bust trap?

Ahead of the stamp duty changes on 1 April, the UK property market is once...

Filling the commercial and semi-commercial advice gap

Despite the turbulence in the residential market caused by rising interest rates and affordability...

The future of bridging: what 2025 has in store

The bridging finance industry is a vital component of the property market, offering flexible...

Demystifying the specialist buy-to-let journey

The words complex and specialist are often used in the intermediary market, particularly in...

Why firms are falling short on Consumer Duty

The FCA recently published its analysis of Consumer Duty board reports. Most firms have...

Converting opportunities: an alternative approach to tackling the housing crisis

The government has set an ambitious target of delivering 1.5 million net additional dwellings...

What Poundland teaches us about bridging the value gap

When Poundland was founded, the vision was simple: make shopping an easy, transparent, and...

Number of maturing mortgages offers great opportunity for advisers

As 2025 gets underway, it’s difficult to ignore the looming wave of fixed rate...

A decade of reflection

The size and shape of the UK mortgage and protection market has changed significantly...

A new CRM – it’s just like choosing a washing machine, isn’t it?

We have seen plenty of column inches around what AI will do to transform...

Why true independence in conveyancing matters

Company ownership will always shape the service its broker customers receive, which is why...

Creating solutions for IVA and DMP clients

Economic conditions in recent years have posed significant affordability challenges for mortgage borrowers. While...

COMMENT

More questions now surround the home moving digital journey

The Ministry of Housing, Communities and Local Government (MHCLG) has published its highly anticipated Home Buying and Selling Reform Roadmap, representing the most aggressive...

If you motivate an idiot you just get stupid things done quicker

There's a lot of excitement about artificial intelligence in the mortgage industry right now. Nearly nine in 10 mortgage brokers want technology to play...

AI for brokers: the three lines you should never cross

Most AI advice aimed at advisers is either breathless hype or vague caution. Here is something you can actually act on: a practical way...

Hobson’s Choice: Which root canal treatment would you prefer, Sir?

Now that Andy Pandy from ‘oop norf’ is de facto the Prime Minister elect and will shortly be choosing the colour scheme of No...

Buy-to-let: reality versus a much-peddled narrative

Every few months, it seems, another report emerges suggesting buy-to-let no longer stacks up as an investment proposition. The headlines are often dramatic, the...

Latest news

Gen H and Just Mortgages tool to help shared ownership borrowers move to full ownership

Just Mortgages and Gen H have introduced a new calculator designed to help shared...

Advice boosts women’s confidence in long-term financial planning

Women are more likely to manage household finances than longer-term wealth decisions, although financial...

More questions now surround the home moving digital journey

The Ministry of Housing, Communities and Local Government (MHCLG) has published its highly anticipated...

Mortgage rates have surged since Brexit vote, says L&C

The cost of borrowing has risen sharply in the decade since the UK voted...

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