Paul Adams has started as sales director at Pepper Money, while Clare Jarvis has begun her new role as head of intermediary distribution.

Adams has joined from Santander for Intermediaries, with responsibility for leading the lender’s strategy to help more brokers find a home for their interesting cases.

Jarvis (pictured), who will work closely with Adams, will have responsibility for national accounts, telephony sales, sales support and a team of regional development managers.

Danny Belton, head of lender relationships at L&G Mortgage Club, said: “In such a competitive market, it is important for lenders to have people on board that have good market  knowledge, and are well connected and respected by the broker community.

“In both cases, Paul and Clare represent excellent appointments for Pepper Money, demonstrating the lender’s ongoing ambition and commitment to the specialist market. There continues to be great opportunity in this market for lenders that are able to meet the evolving needs of customers with a common-sense approach, and this is good news for brokers as it provides them with more solutions for their clients.”

Adams said: “It’s great to start the year with a fresh challenge and Pepper Money’s ambitious plans for the future mean that we are well-placed to lead the way in this market and help specialist to become the new mainstream. I look forward to working with Clare and the team to make it happen.”

Jarvis added: “At Pepper Money we have already helped thousands of brokers find a home for their interesting cases and our focus on intermediary distribution will continue into 2019 as we further grow our lending through ongoing product development and unrivalled support from our experienced and talented sales team.”

Adams is the subject of BestAdvice’s latest Q&A.