The first 1,000 customers have signed their mortgage deeds using Qualified Electronic Signatures through Veyco’s Remortgage iQ platform.

Customers took an average of two minutes and 43 seconds to complete the registration and signing process, providing an early indication of how digital deeds perform across live UK remortgage transactions.

The technology replaces the need to print, witness and post a paper mortgage deed, potentially removing days from one of the remaining manual stages of the remortgage journey.

The rollout began within Nationwide Building Society’s remortgage workflow in April 2026. Customers undergo biometric identity verification, anti-money laundering checks and proof-of-address checks before applying their electronic signature.

DIGITAL JOURNEY

Sophie Blackbeard, senior product manager at Veyco, said: “The first 1,000 mortgage deeds signed using QES have given us valuable insight into how Qualified Electronic Signatures perform in real conveyancing transactions.

“Customers are completing the registration and signing stage in under three minutes on average, replacing a process that has traditionally depended on printing, witnessing, posting and manually handling paper deeds.

“Most importantly, the data has highlighted where customers were still falling back to paper, allowing us to identify and address barriers within the customer journey. This means more customers can now complete their mortgage deed entirely digitally and gives lenders further evidence that QES can be delivered securely, efficiently and at scale.”

Your Conveyancer delivers the QES process to customers through Remortgage iQ and said the technology was already reducing transaction times and improving the customer experience.

Martin Bourke, managing director at Your Conveyancer, said: “The introduction of QES has allowed us to deliver a complete digital journey for customers on remortgage transactions. The feedback from customers is extremely positive, saving them time and money.

“Enhanced biometric identity checks combat the possibility of mortgage fraud, reducing risk for both law firms and lenders alike.

“We have recently onboarded our third major lender to offer QES to its customers and expect most major lenders to follow suit in the coming months.”

LAND REGISTRY SUPPORT

HM Land Registry began accepting eligible deeds signed using QES in August 2025.

A QES connects the signature to a verified identity and, where HM Land Registry’s requirements are met, removes the need for a physical witness on eligible mortgage deeds.

Andy Roddy, deputy director of digital services at HM Land Registry, said: “Reaching 1,000 mortgage deeds signed using Qualified Electronic Signatures is a significant milestone for digital conveyancing. It demonstrates that QES can deliver a genuinely faster, more secure experience for customers.

“Veyco’s milestone shows how far QES adoption has come since we began accepting these signatures in August 2025. We remain committed to working with providers and lenders to make digital signing accessible to more customers.”

The transaction findings will feature in The QES Report, a new monthly Veyco publication covering live transaction data, HM Land Registry developments, lender adoption and practical guidance for conveyancers.