VitalityLife moves to finger-prick testing

Published on

VitalityLife is by introducing finger-prick testing to the UK life insurance market.

This means that when blood samples are required during underwriting, they are obtained via a simple finger-prick test rather than by hypodermic syringe. The test is held at a place convenient for the client, such as their home.

The firm says this means the customer’s experience is improved because there are no big needles, and test results are available within seconds, whereas previously the samples would have to be sent to a lab, which would take 4-5 days to produce results.
ï‚·
VitalityLife says it also means there is no risk of ‘spoilt samples’. This is a common problem for life insurers when a blood sample is delayed reaching the laboratory and often means a re-test is needed.

Darren Lee, director of underwriting & claims at VitalityLife, said: “We believe we are the first life insurer in the UK to introduce this type of blood testing. The next stage in our mission to improve the customer experience around medical underwriting is in the automation of underwriting decisions where a screening examination has been undertaken.

“Our aim is for the underwriting decision to be available within seconds of the nurse submitting the client’s results and we are on course to launch this next phase later this year.”

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Crystal hails Goldberg’s impact and welcomes Together leadership plan

One of the UK specialist finance sector’s most prominent distribution firms has paid tribute...

The Exeter reveals 2024 health, income protection and life payouts

UK mutual health and protection insurer The Exeter paid out £61 million in claims...

Tandem reports record green lending as customers cut 70,000 tonnes of COâ‚‚

Tandem Bank has published its most comprehensive ESG report to date, disclosing that it...

HTB provides £20m+ facility for land portfolio refinancing

Hampshire Trust Bank has completed a development finance facility in excess of £20m to...

Davisons Law joins conveybuddy panel

Conveyancing distributor conveybuddy has announced that West Midlands-based Davisons Law has joined its panel...

Latest opinions

A home shouldn’t be out of reach for those who keep the UK running

In a housing market that has grown steadily more selective, it is often those...

Richard Pike: A conference of positivity – Global ABS Day three

It’s time for reflection of the last three days here in Barca. To readers,...

Maximising embedded value and delivering a great service

While advisers understand the importance of looking after existing clients, nurturing your back book...

Open banking and smart data transformed finance – now it’s time to do the same for property

The UK is set for a 'smart data' revolution, a revolution which began with...

Other news

Crystal hails Goldberg’s impact and welcomes Together leadership plan

One of the UK specialist finance sector’s most prominent distribution firms has paid tribute...

The Exeter reveals 2024 health, income protection and life payouts

UK mutual health and protection insurer The Exeter paid out £61 million in claims...

Tandem reports record green lending as customers cut 70,000 tonnes of COâ‚‚

Tandem Bank has published its most comprehensive ESG report to date, disclosing that it...