United Trust Bank (UTB) Mortgages has appointed Frankie Kitchen as a buy-to-let key account manager.
Kitchen joined UTB’s mortgages sales team as a BDM in September 2024 and will now work alongside Alex Alexandrou, sales director – BTL and unregulated bridging, Andrew Ferguson, commercial director – mortgages, BTL and bridging, and the wider BTL team.
UTB said Kitchen’s immediate focus will be on developing relationships with key broker partners in the buy-to-let market, increasing awareness of its proposition and supporting intermediaries with training, market updates and access to specialist expertise.
The lender added that Kitchen will also gather broker feedback and work with the underwriting and proposition teams to help shape future product development and improve broker journeys.
Ferguson commented; “We’re making significant investment in our buy-to-let proposition because we see a real opportunity to support brokers writing more specialist landlord business.
“Frankie’s appointment reflects the importance we place on building closer relationships with our broker partners and ensuring they have direct access to the people, expertise and support they need to succeed.
“This is only the beginning. Over the coming weeks we’ll be introducing a range of enhancements to our buy-to-let proposition, including improvements to both our processes and lending criteria, making it quicker and easier for brokers to place business with us.
“We’ve already seen the positive impact similar changes have had across our residential and second charge businesses, contributing to record business volumes in June, and we’re confident our buy-to-let proposition will continue that momentum through the second half of the year.”
Commenting on his new role, Kitchen (pictured) said: “I’m excited to be focusing on buy-to-let at such an important time for the business.
“We’ve been listening closely to brokers and there are some exciting developments on the way which I’m looking forward to sharing.
“My priority is to build even stronger relationships with our broker partners, helping them make the most of UTB’s specialist lending expertise and ensuring their feedback continues to shape how our proposition evolves.”
