Twenty7tec launches ADAPT to help advisers manage product volatility

A new monitoring feature for the RESEARCH platform is aimed at helping advisers track product changes that could affect client cases.

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Twenty7tec has launched ADAPT, a premium upgrade to its RESEARCH sourcing platform designed to alert advisers to mortgage product withdrawals, rate changes and criteria updates during the advice process.

The firm said the new tool responds to increasing levels of market movement, with more than 31,000 live products currently listed on the platform and over 300 individual lender changes recorded in January alone, covering tens of thousands of separate product amendments.

ADAPT continuously monitors recommended products from the point they are sourced through to submission, notifying advisers if a lender alters pricing, fees or criteria that could affect a case.

The monitoring feature provides up to 12 months of rolling coverage and produces daily summaries highlighting any changes to rates, fees or lending criteria. Alerts are also logged to create a digital record of monitoring activity, which Twenty7tec said can support advisers’ compliance processes.

The system is intended to reduce reliance on manual product checks and to help advisers respond more quickly when lenders amend their offerings.

Nathan Reilly
Nathan Reilly, Twenty7tec

Nathan Reilly, chief customer officer at Twenty7tec, said: “Advisers are operating in a market where product withdrawals and pricing changes can happen at any point in the advice journey.

“ADAPT is about giving them confidence and control in that environment. By proactively monitoring recommended products and flagging changes in real time, we’re helping advisers protect their pipeline, reduce unnecessary rework and deliver a smoother experience for their clients.

“It protects advisers against volatility while saving valuable time, which is exactly what advisers need in a fast-moving market.”

Twenty7tec said the launch reflects its focus on developing technology that supports advisers in managing cases in a market where product changes can affect applications at short notice.

ADAPT is available to RESEARCH users from today, with activation available through account managers.

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