Tandem Bank has promoted Ryan Heaps to chief financial officer, subject to regulatory approval.

The appointment follows Heaps’ time as deputy CFO and forms part of a wider refresh of the bank’s executive team under chief executive Neil Chandler, who joined Tandem in 2024 with a remit to prepare the business for its next phase of growth.

Alongside Heaps’ promotion, Tandem has recently appointed Russell Strevens as chief technology officer, subject to regulatory approval, and David Shrimpton Davis as managing director of motor finance.

Heaps (pictured) is a chartered accountant with more than 15 years’ experience in senior finance roles. He joined Tandem in 2022 through the acquisition of Oplo, where he had served as head of finance since 2018.

Since moving to Tandem, he has played a central role in shaping the bank’s strategic and financial direction.

His appointment reflects Tandem’s emphasis on developing internal talent and building a senior leadership pipeline from within the organisation, the bank said.

Speaking on his appointment Heaps said: “I’m proud to take on the CFO role at such an important moment for the bank.

“Having been part of the business through a significant transformation journey, I’ve seen first-hand how Tandem has evolved to deliver sustainable growth and real value for customers.

“I’m excited to help shape the next phase of our strategy – supporting responsible finance, strong long-term performance, and products that genuinely help people get more from their money.”

Chandler added: “Ryan has an exceptional understanding of our business, our customers and our strategic priorities.

“He has played a key role in strengthening our financial performance over recent years, and his appointment as CFO reflects both his impact and the depth of talent within Tandem. I’m delighted to see him step into this role.”