ONP Solicitors has appointed Gemma Etheridge as its new conveyancing team manager.
Etheridge has over 20 years of experience in the conveyancing industry.
She will lead ONP’s team in Leeds, focusing on driving growth and innovation. She will be instrumental in recruiting and managing a team of conveyancers, with eight new members already confirmed.
CUSTOMER EXPERIENCE
Her immediate priorities will be refining ONP’s processes, building a cohesive team, and helping to further enhance the client experience by leveraging technology to improve efficiency and customer care.
“I’m passionate about the potential of technology, especially AI, to streamline administrative task”
Etheridge said: “I was immediately attracted to ONP because of its forward-thinking ethos and strong people culture.
“The company is truly leading the way in terms of technological innovation where it matters, while maintaining the essential human touch in the areas that matter most to clients.
“It’s rare to find a company that blends both so effectively, and I’m excited to be part of this journey.
“I’m passionate about the potential of technology, especially AI, to streamline administrative tasks. By doing this, we give our team more time to focus on providing the exceptional service our clients deserve.
“My aims closely align with Movera’s ethos to create a culture where people thrive, and together we can make the home-moving process smoother and more enjoyable for everyone.”
APPOINTMENT BY REFERRAL
ONP is part of home moving group Movera. Sonia Robertson, head of talent at Movera, added: “We’re thrilled to have Gemma on board, especially as she came to us through a referral from one of our existing team managers, Leigh Elliott. This speaks volumes about the strength of our culture – where people want to bring their former colleagues and friends into the fold.
“Gemma didn’t waste any time; she hit the ground running by bringing three of her own people in and has been actively interviewing to build her team since day one.
“Gemma not only brings vast experience in conveyancing but also a strong belief in developing and nurturing her team. This fits perfectly with Movera’s vision of growing our people alongside our business. We’re excited about the future and the role Gemma will play in it.”
