MCI Club has introduced a new digital mortgage broker platform, aimed at “traditional” brokers.
The platform is free to use for all existing members of the MCI Mortgage Club as well as new registrants.
The interactive chat adviser is designed to supplement a broker’s online activities, helping brokers attract new clients digitally. It will then help them to digitally on-board and qualify new and existing clients.
The client will gain access to the platform via a link on the broker’s website or via an email from the broker. It will be branded for each broker’s business.
The platform gathers information from the client, including personal and employment details, type and size of mortgage required. It then uses a combination of product, criteria and affordability sourcing to deliver a mortgage report to the client as well as generating a lead back to the adviser who can then deal with the client remotely or face-to-face.
It uses the same platform used by the online broker Burrow, previously known as Dwell.
Phil Whitehouse (pictured), head of MCI Club, said: “The Burrow platform is a fantastic enhancement to any UK intermediary business. It supplements any broker’s usual proposition, providing them with an online presence to compete with the Habitos and Trussles of this world, that have dominated the headlines in recent years.
“It levels the playing field for each and every intermediary business, by providing a digital broker platform that reflects and compliments each broker’s business uniquely. Leads can be integrated into any back-office system and the white-labelling options ensures there is no “bump” when moving from an intermediary’s website to the digital broker. Dealing with clients that have been through this process on line will save brokers a huge amount of time as the basic data gathering and qualification will have been completed already.”
David Bennett, eKeeper’s commercial director, who developed the Burrow platform for the intermediary sector, added: “The Burrow platform eliminates the online challenges facing all UK mortgage brokers. More and more we see online engagement dominating in terms of capturing and retaining clients. By enabling intermediaries to have their own digital mortgage broker and integrate that into their existing processes and systems, every UK intermediary can have the best of both worlds.”
