Market Harborough Building Society has introduced a new broker brand and website.
The lender has also added its ‘Best for Brokers Promise’.
Iain Kirkpatrick, Market Harborough’s CEO, said: “We’re an ambitious, successful Society, with consecutive years’ mortgage book growth of 20% and recent industry award wins – as well as Feefo Platinum Trusted Service status.
“This rebrand builds on our roots and positions us for the future. It gives us a strong identity and reflects how we work as a leading specialist lender.
“Our Best for Brokers Promise embodies the values we live by, setting us apart from others. It demonstrates how we keep brokers and clients at the forefront of our business by offering exceptional service, award-winning solutions and by doing what’s right for them.”
Market Harborough’s Best for Brokers Promise encompasses five key commitments:
- “Yes means yes – Our daily Credit Committee gives quick decisions you can rely on.”
- “Five-star service – Award-winning service from our complex case experts.”
- “Human touch – Easy access to your dedicated underwriter and regular updates.”
- “No surprises – We guarantee at least 24 hours’ notice of any product withdrawals.”
- “Easy as 123 – Hassle-free journey with 24/7 Case Hub access.”
