Features

Changing working patterns aren’t supported by automated underwriting

It’s fair to say that our working lives, the way we are paid, the...

The rise in demand for PMI and how to maximise all ancillary opportunities

The ongoing uncertainty in the UK economy brought about by rising interest rates and...

H2 volumes, PTs, and how to secure value from every client interaction

News that almost 10% of all mortgage products were taken off the market in...

Missed opportunity for modular housing?

The UK’s modular housing sector has been dealt a blow with the news Legal...

100% LTV mortgages will never be mass-market products

It’s fair to say the media has been dominated recently by talk of 100%...

0% green additional borrowing is the way forward

If you were to ask any homeowner whether they would like cheaper energy bills...

We need to address the focus on Bank Base Rate

March as a month certainly gave the mortgage market a lot to digest and...

Consumer Duty caution not necessarily baked in

As the advisory profession grapples with the Consumer Duty rules, and how firms intend...

Documentation is key to complaint handling

When it comes to record-keeping and ensuring every single part of the advice is...

March gave us a lot to think about

March as a month certainly gave the mortgage market a lot to digest and...

Understanding the benefits of second charge bridging loans

In the current volatile economic climate, concerns over soaring energy prices, higher borrowing costs...

Versatility required to support older borrowers’ home improvement dreams

There has been some discussion of late about getting older people moving to help...

The Budget did affect your landlord clients

Now that we’ve had some time to assess the Budget and all its ramifications...

The importance of reviews

As highlighted recently in research conducted by Smart Money People, the majority of consumers...

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COMMENT

Credit search vs credit scoring

The terms credit score and credit check are often used interchangeably by consumers, many of whom assume they mean the same thing. Yet understanding...

It’s not just about work/life balance

Firstly, it was good to get feedback on last month’s blog on technology from several people, and to see a spin-off follow-up blog from...

The value of building societies: 250 years of mutual success

A key anniversary reflects how far the building society movement has come — and how individual societies like Hinckley & Rugby continue to deliver At...

2025: The year of CX

In financial services, customer experience (CX) is no longer a secondary concern – it’s the key to sustainable growth and client retention. With the...

Caffeine & Cortisol: Are your daily habits fuelling stress & fatigue?

For many professionals in your industry, caffeine is a daily ritual. Whether it's a morning coffee, an afternoon pick-me-up, or a late-night boost to...

Latest news

Stamp duty countdown slows housing market despite rising prices

Britain's housing market experienced its slowest month in over a year this February as...

MorganAsh launches customer vulnerability workshops

MorganAsh has announced the launch of a new series of customer vulnerability workshops, aimed...

Just Mortgages appoints new divisional sales director

Just Mortgages has announced the appointment of Sandie Lear as divisional sales director within...

Account executive joins Howden’s south Wales team

Howden has appointed Sian England as account executive. England has been working in the corporate...