Complete FS offers secure communication tech for customers

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Complete FS has announced the adoption of Mailock, which encrypts email between itself, its customers and introducers to keep sensitive data secure.

Complete FS has partnered with Beyond Encryption, an ISO27001 certified company specialising in deliver its secure digital engagement platforms.

In association with Beyond Encryption, Complete FS is also offering its introducers the opportunity to adopt Mailock on their own email systems at a special introductory rate.

Paul Holland, CEO of Beyond Encryption, said: “The Financial Services industry is particularly susceptible to cyber-crime attacks, so we’re delighted that Complete FS joins the growing number of businesses taking positive steps to secure their customer communications.

“Mailock isn’t just about security given that it affords its users the ability to prove delivery to an Identified recipient. This can be a powerful means of accelerating sales pipeline as well as augmenting the compliance audit trail.”

Phil Jay, Complete FS director, added: “The evidence cannot be ignored, data theft is on the increase and there have been some recent high-profile cases with major companies such as British Airways. This shows that nobody can be complacent when handling sensitive personal data, we risk the possibility that fraud could take place if we do not take seriously our responsibility to introducers and their customers.

“The decision to invest in this encryption technology was an easy one once we had evaluated competing alternative providers. Customers can feel reassured that their data is now going to be completely secure and I would urge all of our introducers to look carefully at following our lead as sending sensitive personal data by normal email leaves it susceptible to cyber-crime and in turn may actually contravene GDPR legislation.”

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