Buckinghamshire Building Society has launched an improved application process to make submitting a DIP and application simpler, following broker feedback.
The new process allows DIPs to be processed electronically through the broker platform – Broker Online – and automates the link between the original DIP and subsequent application, preventing any duplication of keying.
The system will also keep brokers up to date on where in the process an application is.
Claire Askham, head of mortgage sales at Buckinghamshire Building Society said: “This upgrade project has been a passion of mine since joining Bucks in 2020. I strongly believe in the importance of making our brokers lives simple. I’m therefore delighted to see this come to life.’
“Part of our ethos at Buckinghamshire Building Society is trying to resolve cases as quickly as possible and this new process, along with brokers submitting well packaged cases, will allow us to achieve that. We will continue to build on these foundations so look out for more improvements coming soon.”
