Beyond the walk: Mortgage leaders talk mental health – part 9

The Mortgage Industry Mental Health Charter (MIMHC) is hosting its third annual 144-mile Walk & Talk challenge from 10-15 May. There are now 72 participants from across the mortgage sector taking part.

The six-day initiative will follow the Grand Union Canal, with individuals joining for different stages of the route.

The event is led by Jason Berry, group sales director at Crystal Specialist Finance and co-founder of the Mortgage Industry Mental Health Charter, who will complete the full route alongside Charlie Morley, director of mortgage distribution, operations and servicing at Metro Bank.

Over the last two weeks Mortgage Soup has been firing the questions at both sponsors and those taking part.

Today, Andy Frankish (main picture, inset), CEO Mortgage Advice Bureau Foundation, is under the spotlight.

MS: What made you want to support and be part of the Walk and Talk initiative / event?

I took part in the walk for half a day last year and was determined to commit more time this year.

We also supported MIMHC with a grant last year, so this is about continuing that support and backing Jason and the team in this much-needed initiative.

Its also a personal challenge just to see if I can do it.

MS: From your perspective, what are the biggest challenges brokers / clients are facing right now with their mental health and well-being?

It varies widely; different people are affected by different things.

At the age of 54, I think I have a different perspective on things than when I was 34.

Things have changed, there is growing awareness around anxiety for example and the impact it can have on people’s lives, relationships and overall health, which is a major challenge across the industry.

Encouraging people to talk about these issues is really important, especially in people my age. I believe the younger generation is much better at it than my generation.

MS: What is your organisation doing to better support staff and the wider market?

MAB has invested heavily in staff wellbeing, including access to group seminars on mental and physical health, free financial counselling, quiet spaces in the workplace, and a dedicated team of trained mental health first aiders.

We even run puppy therapy sessions, which are always very popular.

MS: Looking ahead, what trends or changes would you like to see in the next 12–24 months?

While larger companies like MAB are expected to provide these resources, more needs to be done for smaller firms and self-employed individuals.

We need clearer signposting to trusted, accessible, and affordable support for everyone in the industry.

MS: What does success from this initiative/event look like for you?

Success would be MIMHC becoming the recognised, go-to place across the industry for advice, support, and guidance on mental health and wellbeing.