Atom bank has partnered with Provenir to deploy the software firm’s AI Decisioning Platform across its consumer and business banking products.
The partnership marks a significant step for Atom bank as it seeks to modernise its credit risk decisioning and data orchestration processes. The bank will integrate Provenir’s technology to streamline credit, fraud and identity decisioning across its residential mortgage, business secured lending, consumer savings and buy-to-let mortgage offerings.
Chris Storey, chief commercial officer at Atom bank, said: “Atom bank provides simple, well-designed mortgages and savings products that deliver ease, speed and value right to your device.
“As our customer base and operations continue to grow, our adoption of Provenir’s AI Decisioning Platform will reduce the complexities of managing multiple risk decisioning platforms while supporting our commitment to exceptional customer experience.
“Provenir demonstrated a deep understanding of what we were looking for in a modern, all-in-one decisioning and data solution that could scale to meet our growth plans.”
Mark Collingwood, Provenir’s vice president of sales for Europe, added: “We’re proud to partner with Atom bank, which has quickly become one of the most innovative and successful challenger banks in the UK.
“Our AI Decisioning Platform will help Atom bank achieve its business objectives and customer experience aspirations to support its goal of being ‘the most customer-centric bank on the planet.’”
Provenir’s platform combines decisioning, data integration and AI-driven decision intelligence into a single system, offering organisations a comprehensive tool to improve customer experience, fraud prevention, access to financial services and operational agility.
The company, which works with financial services providers in more than 60 countries, processes over four billion transactions annually.
