ASN Bank has appointed Ohpen as its strategic technology partner for mortgages as it looks to modernise its core systems and improve operational efficiency.
The agreement forms part of the bank’s ‘Simplify and Grow’ strategy and will see the introduction of a cloud-based platform covering mortgage origination, servicing and credit management. The move is intended to replace legacy systems that have constrained change, reporting and operational performance.
The new platform is designed to standardise processes across the mortgage lifecycle while providing a more flexible operating model. ASN Bank said the transition would support improved service delivery for both customers and intermediary partners.
Bianca de Bruijn-van der Gaag, director lending at ASN Bank, said: “Modernising our mortgage operations unlocks an effective performance in our ability to serve customers via our franchisees and intermediaries as key distribution partners for mortgages.
“Simplifying and standardising our end-to-end processes means we can organise our business operations more effectively and efficiently.
“For our customers and distribution partners this will lead to enhanced customer experience in document handling and accelerated processing time.
“Ohpen’s platform gives us the flexibility to evolve without repeated structural change, not least because this partnership enables us to meet current and future regulatory demands .”
A NEW ERA OF CONFIGURABLE CAPABILITY
The SaaS platform will introduce a unified data model across origination, servicing and credit functions, with the aim of improving data consistency and enabling faster product development.
ASN Bank said this would allow product configuration to be completed in significantly shorter timeframes, while also increasing levels of straight-through processing.
Ohpen added that the system would support the bank’s existing proposition while providing the flexibility to adapt to future requirements. The platform includes annual SOC 2 certification to support security and compliance expectations.
Jan Lamber Voortman, director at Ohpen, said: “This is about more than replacing legacy infrastructure.
“It is about giving ASN Bank the agility, transparency, and operational efficiency required for the next decade.
“Cloud-native architecture, configurable product design, and unified data are no longer differentiators. They are foundations.”
FOCUS ON EFFICIENCY AND REGULATORY RESILIENCE
The bank said the decision reflects a broader recognition that long-term resilience depends on the systems underpinning mortgage operations, as well as customer-facing technology.
The platform’s integrated data architecture is expected to improve reporting transparency and control, particularly in a more heavily scrutinised regulatory environment.
Implementation is scheduled to complete by the end of 2027. The programme will include change management initiatives and the development of internal ambassadors across underwriting and servicing teams to support adoption.
The bank said this approach is intended to ensure that changes to the operating model align with the introduction of the new technology.
