360 Lifecycle facilitated £35 billion in lending last year.
Q2 marked a record-breaking quarter with over £10.5 billion of mortgages written, leading to the creation of over 75,000 FactFinds. 2023 saw 263,000 FactFinds, over 157,000 mortgages, 70,000 protection policies and 9,000 buildings and contents policies written for the year.
Client engagement was powered by growth in Client Portal users surpassing 195,000 in Q4 2023, showing a 12% increase from the same quarter in 2022. Additionally, Client Portal repeat business experienced a 17% growth compared to the previous year.
Meanwhile, Consumer Duty regulations required enhancements to the FactFind. These improvements specifically addressed inquiries related to client circumstances and vulnerabilities, employing a data-driven approach as required by the FCA.
360 also secured additional growth capital from Quilter PLC a longstanding investor since 2015.
Ozgur Unlu (pictured), CEO of 360 Dotnet, said: “It is incredible to see another exceptional year for us as we continue to hit groundbreaking figures, what an achievement for our team! The numbers and developments will continue to increase as we unveil the pipeline for 2024. It is fantastic to see our clients utilising our technology, we hope to see more advisers adopt our platform to benefit their business.”
Stephen Cowdell, head of intermediary sales at 360 Dotnet, added: “Our focus on client engagement, innovation and strategic partnerships, exemplified by the awards, highlights our commitment to service and excellence. It is truly gratifying to see our technology making a positive impact and we anticipate further growth following a number of transformative enhancements on the horizon for 2024.”
