Vizolution has announced the appointment of John Goodall to the position of account director.

He has over 20 years’ experience in the software and services industry with companies such as Remedy (Now part of BMC), HP Software and the leading Service-Now partner Innovise-ESM.

Prior to this, Goodall spent seven years working in a variety of technical roles for investment bank J P Morgan, both in the UK and the US.

Goodall is tasked with further growing the company’s customer base and will also work with a variety of Vizolution’s existing clients to expand their use of Vizolution’s product suite.

Peter Nicol, sales director at Vizolution, said: “I’m very pleased to welcome John to the sales team at Vizolution. As our business continues to grow it is terrific to add someone of John’s calibre to help us achieve even greater success over the coming years.”

Goodall added: “Vizolution is one of the success stories in digital engagement, helping firms transform their sales and service proposition to better engage with their customers to deliver an exceptional customer experience.

“It’s easy to see the many benefits of adding visuals to what is traditionally a voice only call and it’s exciting to be taking this message out to the market.”