Vaboo launches rewards platform for brokers to boost customer engagement

Published on

Vaboo, a customer rewards platform, has expanded its offering to mortgage brokers and independent financial advisers (IFAs).

The new service is designed to help businesses enhance customer engagement, improve retention, and add value to their client relationships.

The platform, which has been widely used by estate and letting agents since 2019, provides access to exclusive pricing, offers, and discounts from major national retailers, helping clients save on both moving costs and everyday living expenses.

By integrating Vaboo’s white-labelled rewards system, brokers can receive live customer insights, track satisfaction levels, and improve engagement through automated branded communications.

Vaboo has reported that its existing clients in the property sector have seen customer satisfaction scores increase by over 40% within a year after implementing the platform. The company now aims to replicate this success in the mortgage industry by offering a cost-effective solution suitable for brokers of all sizes.

Jonathan Stein (pictured), CEO at Vaboo, said: “After scaling our business with renters and letting agents in mind, the synergies with brokers and mortgage customers is natural. We are excited to deliver our new service across the industry and help brokers and IFAs with customer nurture to deliver more revenue.”

The service includes weekly branded communications, aimed at reducing marketing workload while keeping engagement levels high.

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

House prices record first annual fall since November 2023

UK house prices fell by 0.4% in the year to August, the first annual...

New housebuilder registrations fall 34% from 2022 peak

The number of housebuilding companies being established in the UK has fallen by 34%...

HSBC UK to raise rates across residential and buy-to-let ranges

HSBC UK will increase rates across a range of two-year and five-year fixed mortgages...

Gilt turmoil puts fresh pressure on mortgage rates

Rising government borrowing costs are putting renewed upward pressure on UK mortgage rates as...

UK needs first primary surplus in 25 years, warns NIESR

The UK needs to run its first primary budget surplus in 25 years if...

Latest opinions

In our industry, competition and collaboration aren’t opposites

If there's one theme running through the market at the moment, it's the power...

We must not accept our snail’s pace home buying system

Buying a house in this country can be ridiculously slow, as a handful of...

Deferment and capitalisation rates: small percentages, large consequences

The Government is currently consulting on Leasehold enfranchisement valuation rates to determine what deferment...

Your clients can’t tell which firm they’re dealing with

Two clients walk into your firm in the same week. One of them is a...

Other news

House prices record first annual fall since November 2023

UK house prices fell by 0.4% in the year to August, the first annual...

In our industry, competition and collaboration aren’t opposites

If there's one theme running through the market at the moment, it's the power...

New housebuilder registrations fall 34% from 2022 peak

The number of housebuilding companies being established in the UK has fallen by 34%...