United Trust Bank (UTB) Mortgages for Intermediaries has announced new roles for three sales team members.

The changes are designed to ensure tailored support is provided to introducers as UTB continues to grow its distribution.

Chris Pedlar and Jigar Patel have become heads of specialist distribution North & South, respectively.

In addition to being responsible for the intermediary sales that are generated from UTB’s packaging partners and being the main points of contact for key broker accounts, both Pedlar and Patel will seek to build and maintain key existing relationships. Both will undertake regular strategic meetings with firms to ensure that there is a clear collaborative plan to drive continual improvements to service and quality in their regions, to maximise positive customer outcomes.

Hannah Oades has become head of clubs and networks and is responsible for the strategic development of club and network accounts, a distribution channel the Bank has expanded significantly over the last year. Oades (pictured) will drive further growth and take management oversight of developing new relationships in line with UTB’s strategic objectives.

The trio will continue to report to Caroline Mirakian, director of sales & marketing – mortgages.

Mirakian said: “Chris, Jigs and Hannah have had a brilliant last year and made substantial contributions to the development of UTB’s mortgage business. Their new roles recognise their hard work and expand their responsibilities, giving them new challenges and incentives to maintain the tremendous progress they have made.

“UTB loves its brokers, and so building scalable support to our introducers as we grow, is critical to our service proposition.”