TRM launches tool to help advisers assess clients’ financial shortfalls

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The Right Mortgage & Protection Network has introduced a Shortfall Needs Analysis Calculator designed to support protection conversations and demonstrate adherence to consumer duty rules.

The Right Mortgage & Protection Network has unveiled a new calculator intended to help advisers identify potential gaps in clients’ income and assess the impact of any shortfall on long-term financial plans.

The tool is aimed at improving discussions around committed and discretionary spending, and at strengthening the quality of protection advice.

SUPPORTING ADVISERS’ CONSUMER DUTY RESPONSIBILITIES

TRM said the calculator has been developed to deepen advisers’ understanding of clients’ financial resilience and to help firms demonstrate that they are acting to avoid foreseeable harm.

Advisers can access further guidance through their compliance manager or by contacting the network’s training team.

Keith White, regulatory trainer at The Right Mortgage & Protection Network, said: “The Shortfall Needs Analysis Calculator gives advisers a clearer and faster way to understand a client’s potential financial shortfall, and what element of protection they may require based on a detailed analysis of both committed and discretionary expenditure.”

He added: “It removes much of the complexity and time pressure involved in assessing client’s income levels and how this might translate into a potential shortfall and how this might require a specific protection solution such as income protection.”

White said the tool provides a “useful visual aid” for presenting protection options and helps advisers address what he described as a widening protection gap.

NEW TOOL AHEAD OF 2026
Amy Wilson, head of insurance at The Right Mortgage & Protection Network
Amy Wilson, The Right Mortgage & Protection Network

Amy Wilson, head of insurance at The Right Mortgage & Protection Network, said: “2025 has been a good year for The Right Mortgage, and we have seen advisers stand up and take action after Consumer Duty. This is just another way we can help and support advisers going into 2026.”

The network said it expects the calculator to streamline advice conversations and help ensure clients are appropriately covered in the event of illness, job loss or a fall in income.

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