Securing an understanding of your client’s credit-worthiness

Published on

A lot of positive change has occurred in the mortgage market over the last 10 years and, while there will always be issues to work through, my own feeling is – for the most part – we are certainly in a far better position than we were pre-credit crunch.

Some might still refer to those pre-credit crunch times as ‘the good old days’ when, to mis-quote Cole Porter, ‘anything went’ but ultimately they were unsustainable and resulted in a considerable crash which took a long time to recover from.

In that sense, the Covid-19 pandemic may well have brought up some similar feelings to a decade ago, in terms of a seismic shock which hit, and hit quickly, causing as-yet unknown damage, but from a lending/funding perspective at least, these feel like very different situations.

As many have pointed out, this has been much more an ‘operational crunch’ rather than a credit one, albeit lenders are still going to take time to find their feet in a ‘new world’ where economic uncertainty has to be factored into their risk, and those who just six months ago may have seemed like very worthy credit risks are now left wondering whether that position still holds.

But, the starting position is much changed. Lenders still want to lend, have funds to do so, and are lending right across the board. However, a certain degree of patience is going to be required particularly at higher LTV levels, and particularly if clients are facing uncertainty with regards to their employment situation.

Where however I believe change hasn’t been anywhere near as positive is in the plight of ‘mortgage prisoners’ – how can we still have hundreds of thousands of credit-worthy borrowers, paying their mortgage each month, and yet unable to remortgage to better rates which would undoubtedly help their cause, and their bank balances, is beyond me.

New rules to identify prisoners in order to provide them with support to switch are welcome, but as much as advisers want to help – and have been asked by the FCA to help – that doesn’t mean they’re able to achieve a positive end result for the client.

I’m sure advisers seeking to help these clients, utilising our Credit Assess product, would find credit reports which might ordinarily be deemed spotless. Add in Open Banking data which would show monthly mortgage payments made over many years to the same institution, and you might begin to question your senses about how these borrowers aren’t able to get a remortgage.

But, for far too many, those product switch options are simply not available. Plus, there is no guarantee that we won’t ‘create’ more prisoners in the future. Who is to say that Covid-19 won’t see more lenders hanging up their new lending boots and looking to sell? If those mortgage books are sold onto non-lending institutions, there are no guarantees that we won’t exacerbate this problem.

At the heart of this does seem to be securing a real understanding of the credit-worthiness (or otherwise) of these prisoners. Of course, some may not have the credit record to match lenders’ affordability assessments, but I suspect many will.

What I do know is that if advisers have access to these clients and product options are available, by utilising a product such as Credit Assess, they will be able to find them a solution. The product choice and accessibility question however looms very large here, and I suspect it will need far more vigorous regulatory action in this area, before we right a horrible post-Crunch mortgage wrong.

David Jones is director of Click2Check

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

Survey reveals cost of living pressures and tax fears weighing on mutual’s members

Concerns over the cost of living and the prospect of tax rises continue to...

Hope Capital gains dual recognition for workplace standards

Hope Capital Property Finance has been accredited as a Living Wage Employer and has...

Industry partnership launches 95% funded pathway to address adviser shortage

A national initiative has been launched to confront the growing shortage of qualified financial...

British Business Bank sets out five-year plan to reshape finance for smaller firms

The British Business Bank has outlined plans to deliver what it describes as a...

TRM launches tool to help advisers assess clients’ financial shortfalls

The Right Mortgage & Protection Network has introduced a Shortfall Needs Analysis Calculator designed...

Latest publication

Other news

Council Tax revaluation plan risks unsettling market

Revaluing properties in the top three council tax bands could prove costly and disruptive....

Survey reveals cost of living pressures and tax fears weighing on mutual’s members

Concerns over the cost of living and the prospect of tax rises continue to...

A changing landlord market that still offers solid long-term value

Landlords have faced a tough set of challenges over the past decade. Higher taxes,...