Profile

Toni Smith on the human factor and the fourth emergency service

After nearly four decades in financial services, Sesame Network distribution director Toni Smith still...

The AI questions the mortgage industry needs to ask – and address

Everyone in the industry is talking about artificial intelligence, but mortgage tech boss Zahid...

Claire Cherrington on the opportunities ahead for mortgage clubs

The mortgage club and compliance landscape is changing faster than at any point in...

Steve Caruthers on understanding how lenders operate

Last year mortgage technology specialist Fignum appointed Steve Carruthers as growth director, signalling its...

Kevin Tunnicliffe on ending the race to the bottom

This was always going to be a tricky interview. I’ve known Kevin Tunnicliffe, chief...

Profile: Andrew Lloyd, CEO of Fignum

Andrew Lloyd is the Chief Executive Officer (CEO) of Fignum. He was appointed to...

Terry Blackburn on building a community for mortgage brokers

At 19, Terry Blackburn was knocking on doors trying to sell life insurance to...

Michael Day on why conditional selling remains an industry flashpoint

Conditional selling remains one of the most persistent and contentious issues facing the UK...

Louisa Sedgwick on Paragon and the future of buy-to-let

Three decades into a career she never really planned, Louisa Sedgwick sits at the...

Graham McClelland on Britain’s broken mortgage market

When Graham McClelland, the youthful and quietly intense chief executive of Gen H, arrived...

Gareth Lewis on leading MT Finance through a changing landscape

Gareth Lewis has spent the past seven years at MT Finance, guiding the specialist...

Chris Williams on being the architect of connection

For most of the last decade Chris Williams has been dissecting the machinery of...

Roland McCormack on driving transformation in the mortgage market

The Teams window flickers into life and then Roland McCormack appears in the bottom...

Mark Bogard on policy, politics and the future of advice

When Mark Bogard, Chief Executive of Family Building Society, talks about Britain’s housing policy,...

COMMENT

We must not accept our snail’s pace home buying system

Buying a house in this country can be ridiculously slow, as a handful of recent studies have highlighted. Research from the House Buyer Bureau...

Deferment and capitalisation rates: small percentages, large consequences

The Government is currently consulting on Leasehold enfranchisement valuation rates to determine what deferment and capitalisation rates should be prescribed under the Leasehold and...

Your clients can’t tell which firm they’re dealing with

Two clients walk into your firm in the same week. One of them is a referral from a mate of yours. Complicated case, self-employed, bit...

It’s time to look at retention

As the summer winds down and the back-to-school routine kicks back in, I urge the industry to turn its attention to something just as...

Landlords are buying – and advisers should take note

There has been no shortage of commentary over recent years suggesting landlords are heading for the exit, buy-to-let apparently no longer works and the...

Latest news

Gilt turmoil puts fresh pressure on mortgage rates

Rising government borrowing costs are putting renewed upward pressure on UK mortgage rates as...

UK needs first primary surplus in 25 years, warns NIESR

The UK needs to run its first primary budget surplus in 25 years if...

Gatehouse launches fee-free refinance products

Gatehouse Bank has launched a range of limited-edition refinance products for UK residents with...

Bank of England turns to AI and real-time mortgage data

The Bank of England is using artificial intelligence and real-time financial data, including information...

PROFILES