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Scottish BS deploys AI across all customer interactions

Scottish Building Society has partnered with Malted AI to analyse every customer interaction across...

Pepper Advantage names Wye as UK chief

Pepper Advantage has appointed Matthew Wye as CEO of its UK business, effective from...

Finova launches AI agent to cut mortgage admin

Finova has launched an AI-powered application service designed to transfer brokers' client data into...

ABS 2026 review: Global and UK issues cool the market

It’s that time of the year again when the world of wholesale funding descends...

AI skills gap poses major challenge for financial services sector

The financial services sector will need to recruit and retrain around 450,000 highly skilled...

Gen H puts underwriters on front line of broker enquiries

Gen H has restructured its sales and underwriting teams in a move designed to...

FCA and Bank of England tokenisation push could reshape mortgage funding

The FCA and Bank of England have set out a joint long-term vision for...

Monmouthshire soft launches new origination platform

Monmouthshire Building Society has begun the soft launch of its loans origination platform with...

Lifting and shifting to the cloud isn’t real transformation

As we gear up to spend time at the Building Societies Association Annual Conference...

Instamo to unveil FastAdmin at broker padel event

Instamo is set to showcase its latest mortgage administration solution, FastAdmin, at a broker-focused...

COMMENT

Comment

We must not accept our snail’s pace home buying system

Buying a house in this country can be ridiculously slow, as a handful of recent studies have highlighted. Research from the House Buyer Bureau...

Deferment and capitalisation rates: small percentages, large consequences

The Government is currently consulting on Leasehold enfranchisement valuation rates to determine what deferment and capitalisation rates should be prescribed under the Leasehold and...

Your clients can’t tell which firm they’re dealing with

Two clients walk into your firm in the same week. One of them is a referral from a mate of yours. Complicated case, self-employed, bit...

It’s time to look at retention

As the summer winds down and the back-to-school routine kicks back in, I urge the industry to turn its attention to something just as...

Landlords are buying – and advisers should take note

There has been no shortage of commentary over recent years suggesting landlords are heading for the exit, buy-to-let apparently no longer works and the...

Latest news

Economy

Gilt turmoil puts fresh pressure on mortgage rates

Rising government borrowing costs are putting renewed upward pressure on UK mortgage rates as...
Economy

UK needs first primary surplus in 25 years, warns NIESR

The UK needs to run its first primary budget surplus in 25 years if...
Shariah property finance

Gatehouse launches fee-free refinance products

Gatehouse Bank has launched a range of limited-edition refinance products for UK residents with...
Economy

Bank of England turns to AI and real-time mortgage data

The Bank of England is using artificial intelligence and real-time financial data, including information...

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