NLA extending advice line hours

Published on

The National Landlords Association (NLA) is extending the operating hours for its advice line.

The advice line will now be open later on Mondays, from 9am – 7pm (except Bank Holidays) to help landlords who are unable to call during normal working hours. It will continue to open from 9am – 5pm from Tuesday to Friday.

The NLA says landlords make over 800 calls per week to the advice line, with each call taking an average 13 minutes.

The most common reasons landlords call the advice line are with enquiries about tenancy deposit protection, troublesome tenants, use of a letting agent and HMO licensing.

Richard Price, the NLA’s director of operations, said: “The advice line is one of the core benefits of being a National Landlords Association member and it is now receiving more calls than ever from landlords seeking information on their lettings.

COMMENT ON MORTGAGE SOUP

We want to hear from you!
Leave a comment and get the conversation started.
You need to register to post, so please login or sign up below.

Latest articles

The Coventry cuts selected intermediary residential fixed rates

Coventry for intermediaries has reduced a number of residential fixed-rate products for new and...

Mortgage Advice Bureau completes acquisition of Dashly

Mortgage Advice Bureau (MAB) has completed the acquisition of technology and data company Dashly,...

The Buckinghamshire lowers rates across key ranges

Buckinghamshire Building Society has cut rates across a wide spread of residential and buy-to-let...

FCA finds protection market delivering good outcomes, says TPFG

The Property Franchise Group PLC (TPFG) has responded to the publication of the Financial...

Conditional selling remains industry flashpoint as enforcement lags

Conditional selling remains one of the most persistent and contentious issues facing the UK...

Latest publication

Other news

The Coventry cuts selected intermediary residential fixed rates

Coventry for intermediaries has reduced a number of residential fixed-rate products for new and...

Mortgage Advice Bureau completes acquisition of Dashly

Mortgage Advice Bureau (MAB) has completed the acquisition of technology and data company Dashly,...

The Buckinghamshire lowers rates across key ranges

Buckinghamshire Building Society has cut rates across a wide spread of residential and buy-to-let...