NatWest Intermediary Solutions has appointed Paula Dillin as the new area sales manager (ASM) for the London and South East region.

She replaces Scott Kennedy who has taken up a new position in NatWest’s mortgage telephony business.

Dillin has been a field BDM for the last 12 years working with brokers in Essex and East London. She has been with the RBS Group for 30 years in a number of mortgage positions both in the intermediary and retail channels. She will manage a team of nine field BDMs.

Paul Kane, acting head of sales, NatWest Intermediary Solutions, said: “I am delighted that Paula has joined my management team. She has a wealth of experience and is highly regarded by the brokers that she has been dealing with in her role as a BDM for her drive, knowledge and desire to help.

“She has particular expertise in the buy-to-let and new build sectors which are two areas of the market that we expect to see significant growth in this year. I am sure that the brokers on Paula’s panel will miss her but will equally congratulate her on this well-deserved appointment.”